Michael Smith, the CMO of National Public Radio (NPR), is clear about the audience-engagement problems for broadcasters and publishers at a time of profound disruption.
“The two biggest challenges facing everyone in the media industry today are the changing ways people consume content and how audiences are getting so much more diverse,” Smith told at a Podcast Upfront audience at an event held by the Interactive Advertising Bureau (IAB), the trade body.
Both of those goals feed into the underlying mission for NPR, a non-profit media organization supported by private and public funding: namely, delivering accurate, independent, and impartial news...