Five retailer trends in Asia for a post-pandemic world

Low Lai Chow

Nearly 500 online retailers were surveyed in late 2020 for their experience during the pandemic and from the subsequent Resilience in Retail study, payments platform Stripe lists the trends in APAC retail as the world emerges from COVID-19.

China is poised to be the first market in world history where online commerce sales will surpass physical retail, with the country expected to reach this milestone this year, Jon Stona, Stripe’s head of marketing in Asia-Pacific, observed at the recent eTail Asia Virtual Summit.

“By 2023, we expect online retail sales in Asia to be more than the rest of the world’s online sales combined," he added.

The retail e-commerce opportunity may sound like a boon for the region as it makes its COVID-19 recovery but Stona said there is a catch: the shift has also brought about a...

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