CVS Health is one of the largest companies in the United States, with an extensive physical retail and online presence.

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Kevin Hourican, executive vice president, CVS

And Kevin Hourican, executive vice president at CVS, told delegates at the 2018 Shop.org Conference – an event held at the National Retail Federation (NRF) – that the healthcare and pharmacy giant continues to believe in the power of being local.

CVS’s pharmacy division has nearly 10,000 retail locations across the country and, Hourican told the Los Vegas assembly, maintaining a connection to its communities as well as its individual customers remains a priority, even as the company expands its omnichannel presence.

Across the country, some 68,000-plus pharmacies (including 23 specialty pharmacies) and 1,100 walk-in clinics tend to the medical needs of the five million customers it services, with 2.5 billion prescriptions managed and filled every year.