Bosses in hoodies and flip-flops: How Tesco is preparing for a future run by millennials

Jo Bowman

The rise of millennials will transform both the consumer marketplace and the workplace, and businesses need to adapt now to be ready for them, the Head of Human Resources at Tesco Europe told the OmniShopper International conference held in Paris in November 2015.

Nahal Yousefian said the baby boomers who currently dominate the upper echelons of many businesses – but who are approaching retirement – must overcome their prejudices about what it means to be a good worker and transform their organisations into truly social structures that give millennial staff and customers what they're looking for.

The term 'millennial' generally refers to people born between about the mid-1980s and 2000; the youngest will soon be leaving school, and the eldest are approaching 30. There are an estimated 80 million millennials in the US alone and 1.8 billion worldwide in 2015, meaning they are on the point of outnumbering baby boomers, if they don't already.