The phrase “digital transformation” conjures up images of cutting-edge technology like artificial intelligence (AI) and virtual reality (VR).

But at the Crop Science division of Bayer, the global pharmaceutical and life sciences company, it starts with transforming people.

“People like to talk about the technology. That’s what gets [them] excited: ‘I’m going to have AI and it’s going to solve all the problems in my company.’ But the most critical element is the people. It’s the people who are going to be the ones engaging with these new technologies. It’s the people you need to build the solutions and deliver the solutions,” said Adrian Cartier, Bayer’s seed production and customer experience data science director.

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Adrian Cartier, seed production and customer experience data science director, Bayer