Alibaba’s Hema leads the way with ‘new retail’ format

Alibaba’s Hema, a grocery supermarket chain that represents a ‘new retail’ model blends offline and online elements together with much success.

Is e-commerce dead? Not quite, but it’s certainly changing.

“What’s going to happen in the future is new retail… and new retail is not just going to be about traditional adding an online channel to retail, or online getting in

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