Shelly Palmer has guided thousands of insight-hungry executives on tours of the halls and show floors at CES since the mid-1990s.

And, he believes, the 2019 installment of the annual consumer electronics assembly – which was held by the Consumer Technology Association and attracted over 182,000 attendees and 4,400 exhibitors – reached a new low when it came to the gap between technological hyperbole and tangible value.

“There’s a lot of hype here – more than I’ve ever seen at a CES, to be fair, ever,” said Palmer, the chief executive of The Palmer Group, a strategic advisory, business development and creative-services firm that has assisted leaders from companies including General Electric, Unilever, Condé Nast, and L'Oréal make sense of the endless stream of innovation on display at the Las Vegas event.