Sense and scent: building emotional bonds through engagement measurement
Robert Passikoff and Kerry O'Connor
There is a need to better measure the insights and emotional expectations of today's consumers if the fragrance industry is to evolve from a functional to emotional paradigm for building brand identities.
Sense and scent: building emotional bonds through engagement measurement
Robert PassikoffBrand Keys, Inc, United States
Kerry O'ConnorMirror Group Newspapers Limited, United Kingdom
WAKING UP TO SMELL THE PROVERBIAL COFFEE
The Fragrance Industry has recently...