Ernst & Young US: Emphasis on empathy – EY 2021 empathy in business survey

Ernst & Young, the professional services brand, positioned itself as an authentic and leading voice on empathy in business in the US.

Challenge: The Extra Emphasis on Empathy

The COVID-19 pandemic brought tremendous hardship and heartbreak to people all over the world. As we rebuild and move forward, companies are experiencing a new challenge: navigating the Great Resignation - the record millions of employees resigning their jobs and either taking new roles, retiring early, starting their own businesses or simply dropping out of the workforce. As new ways of working begin to emerge - such as virtual or hybrid work arrangements - companies are looking to improve employee engagement and reduce turnover rates. Our world, and our employees, need more empathy....

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