The Brand Challenge
"91 % of senior corporate marketers believe successful brands use customer data to drive marketing decisions. But with increasing business complexity and more data to manage, it's easier said than done."
Research source: Marketing ROI in the Era of Big Data, Columbia Business School
Vaseline is the market leader in the hand and body category in India. The 2nd in line Nivea is 1/6th the size of Vaseline in terms of annual sales. The market place is cluttered, especially with a number of local players eyeing share.
Having said that, the immediate cause of anxiety was a...