Executive Summary
Many companies are faced with increasing disengagement among their employees. This can have a dramatic effect on overall productivity, cost, and profitability. The pandemic further exacerbated the situation due to more dispersed teams, lack of casual encounters, and the reliance on digital channels that are often not dialogue-oriented.
At the same time, companies are ever more dependent on their teams embracing change and aligning on their values as they implement new ways of working or embark on large- scale transformations, all of which can call for new behaviors at scale.
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