After late March 2020, when everything that could go remote was suddenly working remotely, it was tempting to look back at the rapid advances and wonder whether the world had changed for good. After all, in early spring, when it was still cold outside, Zoom, FaceTime and Meet became as useful for our work as they were for our social lives.
This was a health crisis, first and foremost. Even the health sector – notoriously slow to embrace change – must have adapted. To a certain extent, it did, though only in fits and starts. A recent paper from the...