Customisation and customer expectations

Over time, as brands and outlets have increased, companies have learned the importance of customer satisfaction, product and service quality, and timely and cost-efficient production.

Customisation and customer expectations

Robert Passikoff

The American statesman, publisher and inventor, Benjamin Franklin, once opined, 'blessed is he who expects nothing, for he shall never be disappointed'. But then you have to keep in mind that while...

Not a subscriber?

Schedule your live demo with our team today