Citizen Journalism and Market Research: What Participatory Journalism Can Teach the Research Industry

The article discusses the rise of `citizen journalism’, and posits that market researchers are like journalists in that their job is to uncover and understand the truth by listening and asking questions.

Citizen Journalism and Market Research: What Participatory Journalism Can Teach the Research Industry

Amrita SoodGfK NOP Social Research

Krishan LathigraCentral Office of Information

INTRODUCTION

“The rise of citizen journalism will help us listen. The ability of anyone to make the news will give new voice to people who've felt voiceless – and whose words we need to hear. They are showing all of us – citizen, journalist, and newsmaker – new ways of talking, of learning”. Dan Gillmor 2004 Arizona State University – Walter Cronkite School of Journalism and Mass Communication

“Our journalism is now fully...

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