Cadbury Wispa Gold: The Gold Standard in Customer Engagement

Cadbury, a chocolate brand, launched a campaign in the UK to reverse declining short-term sales, help long-term growth, recruit a younger audience, and increase penetration by 2%.

Campaign details

Brand: Cadbury's WispaBrand owner: Mondelez InternationalEntrant company: Mondelez InternationalIdea creation: VCCP LondonMarket: EuropeSector: FoodMedia channels: Word of mouth, Influencers, KOLs, Newspapers, Livestreaming, Content marketingBudget: Up to 500k

Executive summary

This paper explains how we turned the new Wispa Gold Hazelnut Flavour into a “New Type of Gold” – letting audiences invest in the chocolate as if it were the latest and hottest crypto coin being talked about on social media.

In the process, we achieved outstanding customer engagement way beyond our expectations,...

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