Much has been written about the power of the ‘eco-system’ brand. And why wouldn’t that be the case? Google, Apple, Amazon, Nike, LEGO, Virgin – they’re brands worth writing about.
The problem with that list of names is that it can give the impression that, in order to evolve into an ecosystem, a brand requires a level of resources beyond the reach of most businesses.
That might be the case if you think of an ecosystem as something which relies on massive, inter-connected product-development projects. But that’s just one way to do it. If, instead, businesses take a digital-first approach...