Best in brief: Predicting the unpredictable

Companies need to take steps to foresee potential disasters. The `RPM' process is needed: recognition, prioritisation and mobilisation.

Best In Brief

Harvard Business Review: Predicting the unpredictable

Michael D. Watkins and Max H. Bazerman

Douglas WestUniversity of Westminster


Surprises are by their nature unpredictable, and leaders cannot always be blamed for lack of foresight....