Automated website synthesis and uncertainty reasoning for customer preference management

This paper describes an application of automated website synthesis and uncertainty reasoning for customer preference management (CPM), particularly in the context of web-based customer relationship management (CRM).

automated website synthesis and uncertainty reasoning for customer preference management

Siu-wai Leung University of EdinburghSiu-ki Leung Mobile Data SolutionsAndy Kung The Prudential Assurance CompanyTommy Tang ACORN (Market Research)Kai-Fai WongIndependent...

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