In this article Andrew Greenyer, director of customer relationship solutions at Group 1 Software, reviews the role of data in business, examines how data availability is becoming more limited, and describes the circumstances in which modelled information has, once again, become critical to CRM success, customer development and new customer acquisition.
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Andrew GreenyerGroup 1 Software Europe Ltd
Many Businesses now understand that information on customers helps them improve their bottom line. Without the right data, business analyses will be inaccurate, distribution and channels to market...