For Christine Paige, SVP of marketing and digital services at Kaiser Permanente, a company's focus on inclusion and diversity must work from the inside out. "It has to start with the genuine mission and practices of the organization," she says. "Modeling from the top down will help integrate [diversity] throughout the company. It translates through the way we operate and the way we hire."
Diversity has been the cornerstone of Kaiser Permanente's focus for years. The managed care consortium had some of the first hospitals that were racially integrated going back to the end of WWII, and the company has...