Executive Summary
May 2021 and the GE MRI franchise has a problem. Their new watershed AI technology launched in 2020 was the biggest innovation in 20 years, but the pandemic is restricting their sales teams to virtual only meetings, causing a huge void in their target; awareness amongst their existing 16,000 customers stands at 20%, and only 100 units have been sold so far. Sales and marketing teams are exhausted and despondent, market share is declining and GE, a titan of American industry, is on the road to losing its title as leaders in diagnostics. A total relaunch is required,...