Key trends driving the banks of the future

Details three areas in which digitally minded banks are winning – and where legacy banks are striving to catch up.

Drivers of change in 2019

This article is part of a series of articles on drivers of change in 2019. Read more.

"Banking with your goals in mind."

"Banking anywhere with a mobile current account."

"The bank of the future."

The slogans of today's new-generation digital banks illuminate what they promise to deliver. In this framework, banking is personalised (and personable). It's flexible, simple, and straightforward. It's designed around users and their ambitions.

All of this is a stark departure from the traditional banking experiences offered in the 20th century. With the consolidation of community banks into larger...

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