Identifying return on investment (ROI) has become increasingly important in the last few years, and as a process can actually help marketers in a number of ways, including making organisations more consumer-centric, demonstrating the commercial value of insights work, and by focusing efforts on the areas where marketers can make the most difference.
A blueprint for insight ROI: if we can write them down, we can measure them
Mark KingsburyBootstrap Insights
SUMMARY
An insight framework can demystify the nature of an insight in the same way as brand models have exposed the thinking and the processes involved...