Three new traveler trends and preferences brands need to know about

Discusses the top ways the pandemic has impacted traveler engagement, preferences, and expectations, and what travel and hospitality brands can do to meet today's challenges and opportunities, based on the report, Ready for Takeoff: 2021 Travel Industry Trends, Insights, and Strategies.

This article is part of the September 2021 Spotlight US series, "How consumers are wrestling with 2021's uncertainties." Read more

No one could have predicted what’s happened within the travel and hospitality industry over the past 18 months. And, with new coronavirus variants emerging, there are still many unknowns for both travelers and brands alike.

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