In 2012, after a half-decade in various US marketing posts for the Clorox Co., Eric Reynolds moved to London to spend almost ten years as its corporate VP/GM for Europe, Middle East, Africa, and Asia.
“When I left, TV was still king,” he told the 2,600-plus delegates at the Association of National Advertisers’ (ANA) 2017 Masters of Marketing Conference. And digital, at that time, was a not-very-important conversation.
“But, you know what? TV worked.” The targeting wasn’t very precise, he allowed, and “at some point, someone got up out of the room and made a sandwich. So, we did have...