Chatbots: The New Subscription Box Business Model

Chatbots offer a new customer interaction model, which will prove incredibly lucrative for those who can crack it in a vertical that delivers true value to the user's life.

Bots As A Biz Model

Cast your mind back to 2014, and you'll likely remember a subscription box for most products: everything from coffee, wine, and beer to make-up, tampons, and razors could be found neatly packaged and delivered to the doormat for your convenience (after all, running out of coffee on a Sunday morning when your warehouse conversion is served only by a downtrodden convenience shop pretty horrible). And please don't take my wry smile as sarcastic nostalgia for three years ago: subscription boxes are . My personal favourite? through my letterbox. But there's a new kid on the business model block.

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