Six new retail formats for the post COVID-19 era

The COVID-19 pandemic has upended retail, and the post-pandemic era will see several new retail trends emerge.

Why it matters

As lockdown lifts, retailers will need to adapt to a world where strict health regulations and heightened consumer expectations will require adopting new retail formats.


  • Sanitation will be more visible: deep cleaning, high-tech air purifiers and protective clothing will become normal.

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