Zalora releases its inaugural sustainability report | WARC | The Feed

Zalora releases its inaugural sustainability report

Since establishing its five-year Sustainability Strategy in 2020, e-retailer Zalora says it has progressively introduced measures to be accountable for its own environmental impact and help drive positive change for both people and planet.

Why it matters

To achieve its core value of sustainability, fashion and lifestyle e-commerce platform Zalora involves all its stakeholders – from customers and brands, to vendors and its own employees – as it targets four key sustainability pillars: environmental footprint, sustainable consumption, ethical sourcing, and responsible workplace and community engagement.

Key statistics

• 86% of Zalora’s warehouse waste has been diverted from landfills, mainly through recycling.
• 68% of Zalora’s delivery and internal packaging is made of sustainable materials, with delivery flyers incorporating 80% recycled plastic.
• 5% of Zalora’s retail branded portfolio already meets its sustainability criteria as part of its Earth Edit range.

More to do 

“As an e-commerce platform working with over 3,000 brands and serving millions of customers across the region, we recognise that we have the scale, capacity and responsibility to inspire more conscious and ethical consumerism. While we have made some strides towards our 2022 and 2025 targets, we still have a long way to go before achieving a fully sustainable fashion ecosystem in the region” – Gunjan Soni, CEO, Zalora Group.

Read Zalora’s annual sustainability report here