Room for improvement in media agency models | WARC | The Feed
The Feed
Read daily effectiveness insights and the latest marketing news, curated by WARC’s editors.
You didn’t return any results. Please clear your filters.

Room for improvement in media agency models
Among major multinational brands, just one in ten (11%) thinks their current agency model fits their future needs.
That’s according to research* from global media advisors MediaSense, in partnership with the World Federation of Advertisers (WFA), which also revealed that:
- two-thirds (64%) felt they had the correct model but there was “room for improvement”;
- a quarter (24%) believed their model was unfit for the future.
Why agency models matter
“Clients are looking for a more ‘networked’ model, where global agency capabilities can be leveraged to unlock speed, agility and talent,” explains Catherine Lautier, VP, global head of media & integrated brand communication at Danone. “Yet the gap between expectation and reality is found to be largest for these very attributes.”
Lautier, who is also people and partners co-brand champion within WFA’s Media Charter, adds that “as an industry, we have work to do to come up with the models and approaches that unleash greater effectiveness”.
Takeaways
- 45% of respondents to the study said they are looking for more flexibility, specifically in the way they are serviced.
- 37% are looking for simplification through fewer and better integrated partners.
- 97% rate access to talent a key priority for the future, alongside 92% for integration, and 92% for greater speed.
- While media and creative requirements remain distinct, one in four of those surveyed plans to consolidate media, creative, data and technology.
- Almost half (47%) agree that the need for specialist agencies will remain strong; the research identifies a high level of appetite towards retail media, influencer and in-house support as key disciplines where specialists can thrive.
Key quote
“The traditional media agency model is evolving. The focus is on a more ‘networked’ model, where global agency capabilities – regardless of where they are based – are being leveraged to unlock speed and agility and improve access to talent” – Matt Green, Director of Global Media Services at the WFA.
* The Future of Media Agency Models report is based on a survey of more than 70 multinational companies representing in excess of $50bn in ad spend.
Sourced from MediaSense
Email this content