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Digital commerce growth decelerates to single-digits | WARC | The Feed
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11 August 2021
Digital commerce growth decelerates to single-digits
Purchase behaviour
E-commerce & mobile retail
Global
The growth in digital commerce has stabilised following a year of rapid growth, according to worldwide data from the Salesforce Shopping Index.
Why it matters
This suggests new online shopping habits have lasted, with revenue above pre-pandemic levels and in line with the e-commerce surge in 2020. As a result, future growth is likely to be more modest as normality returns. This will increase the competition for digital retailers as in-store retail also recovers.
Takeaways
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