Welcome to the Sh*t Show: How brands can win the most unpredictable Q4 ever

This paper examines consumer sentiment and ways brands can and should help consumers feel 10% better during these uncertain times to win favor and long-term loyalty.

The one thing we know is that we know nothing

The fourth quarter (Q4) is always a frenzied rush to the end of the year. It is a huge moment for many industries, with significantly more marketing money invested in Q4 than any other quarter. It is also a highly programmed and predictable quarter – with so much going on, it has to be. However, with a pandemic in our midst and a controversial national election constantly on our minds, 2020 has proven to be exceptional in every way.

Morebusinesses are looking at Q4 as a make-or-break moment....

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We’re long-term subscribers to WARC and it’s a tool we use extensively. We use it to source case studies and best practice for the purposes of internal training, as well as for putting persuasive cases to clients. In compiling a recent case for long-term, sustained investment in brand, we were able to support key marketing principles with numerous case studies sourced from WARC. It helped bring what could have been a relatively dry deck to life with recognisable brand successes from across a broad number of categories. It’s incredibly efficient to have such a wealth of insight in one place.

Insights Team
Bray Leino

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