E-commerce and the case for investing in brand building

A comprehensive study across 13 countries and 21 categories by Wavemaker looks at how and why people buy, and explores the role brand investment plays in today’s e-commerce-first world.

Customer journeys in an omnichannel world

This article is part of a series of articles from the WARC Guide to customer journeys in an omnichannel world. Read more

When we think of e-commerce and media, we tend to immediately go to very highly targeted, end-of-the-purchase journey, conversion driving mechanisms: Amazon Search, Google Shopping and, increasingly, Facebook Collaborative Ads. Its not surprising given the meteoric rise of these platforms. Brands proudly state that they are investing ever larger sums in e-commerce media and how Amazon is their largest media partner. This is of course fantastic and not surprising given how...

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