Kärcher: How to create a new brand communication channel in 2 weeks

Professional cleaning solutions and home appliances brand Karcher created an innovative virtual store to raise awareness of its consumer electronics range and promote online purchase in Russia.

Campaign details

Brand: KärcherBrand owner: Kärcher LtdAgency: Wavemaker RussiaMarket: Russian FederationSector: Home appliancesMedia channels: Livestreaming, Virtual & augmented reality, Voice, chatbots, Websites & micrositesBudget: Up to 500k

Executive summary

Kärcher is known in Russia as one of the biggest brands specialising in professional cleaning solutions and home appliances, but its consumer electronics range is almost unknown.

Prior to the pandemic, 96% of Kärcher sales were coming from offline. The physical shopping experience was essential to convert Kärcher visitors into buyers as they needed to test products...

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