Transport for London: Transforming travel for people with invisible disabilities

Transport for London, a local government body, introduced the 'Please offer me a seat' scheme in the UK to help people with conditions or disabilities that aren't immediately obvious get priority seats on public transport.

Synopsis

The unseen side of accessibility

Customers with invisible disabilities and conditions find real difficulty getting priority seats:

'I am 28 and have recently been diagnosed with terminal cancer. I'm often very tired and would love to be offered a seat or help with bags or even just to prevent people tutting at me when I'm walking slowly if they can see I have a badge on'.

This issue is similar to that faced by pregnant women. Every year 200,000 Baby on Board badges are requested. This initiative was a simple and innovative idea to improve travel because people found...

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