Highways England is charged with operating, maintaining and improving England's motorways and major A Roads. In 2014, the Government announced the Road Investment Strategy (RIS) a £23 billion upgrade to the road network in England, that will generate £3 in long term benefits for every £1 invested.
Improving the road network inevitably means more roadworks, so engagement with our customers is vital to understand how we could mitigate impacts. Highways England developed a programme of insight to help find a solution to customer dissatisfaction around roadworks speed limits. This included a diverse range of innovative research technologies including:
- geo-triggered surveys...