The pavement of good intentions: rebuilding trust to overcome scandals and lies
In an edited extract of an event by The Foundation, Charlie Dawson and Simon Caulkin describe different examples where trust has been violated. Common threads run through these examples: the absence of a core unifying purpose for the organisation or enterprise and the imposition of targets that distort behaviour and result in unintended consequences.
Background and participants
This exploration was built around three big vortices of trust, which we ventured into with the help of some knowledgeable and sure-footed guides:
- 'Going to war'...