Emerging Industry Overview: Internet Service Providers
Industry Snapshot
U.S. Internet services continue to migrate toward high-speed options and premium services in an industry that has consolidated sometimes in surprising ways. In the consumer market, basic Internet access has grown rapidly into a commodity service. As a result, the industry is maturing rapidly even as its customer base continues to swell. Intense price pressures, heavy infrastructure spending, and changing competitive dynamics are forcing many Internet service providers (ISPs) to merge, dragging the total count of ISPs down.
To differentiate themselves and to mine for new revenue streams, ISPs of all stripes...