Visa: How technological developments will change the way we pay

Emily Barley

This event report examines how Visa, a financial services company, has taken advantage of technological advances and changes in shopping behaviours to affect payments.

With the rate of technological progress continually accelerating, it is challenging to keep up – never mind anticipate what might come next. But that's the challenge Natasha Toothill, head of merchant services at Visa, took on at the Internet Retailing Expo held in Birmingham in April 2017. She outlined six ways she – and payments giant Visa – expect technological advances and changes in the way we shop to affect payments in the coming years.

Toothill and her team support major merchants across Europe, helping them improve their payments processes to increase sales. "Ultimately we want their customers to spend...

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