The rise of QR code payments in China – is South East Asia next?

Low Lai Chow

QR codes for payments are already ubiquitous in China – is South East Asia the next region to see widespread adoption?

User experience is what poses the biggest challenge to QR (Quick Response) code payments today, according to attendees at the recent Money 20/20 Asia conference in Singapore.

And the experts agree.

“It always comes down to user experience,” said Milind Sanghavi, head of digital payments at OCBC Bank, at a panel session alongside Jenny Zhao, co-founder of Singapore-headquartered aggregation payment platform UnPAY; and Chen Yu, president of Beijing-based payment service provider YeePay.

Responding to a live poll at the panel session, one in two attendees ranked user experience (50%) as the most significant challenge for QR code payments...

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