How Virgin Hyperloop is designing a customer experience for 2030

Virgin Hyperloop, a vacuum tube train system that can reach speeds of 1,000 kilometers (or 621 miles) per hour, is aiming to build a customer experience to meet the needs of travelers in 2030.

Virgin Hyperloop is at the forefront of a transportation revolution as it develops a vacuum tube train system which is capable of reaching up to 1,000 kilometers (or 621 miles) per hour.

For consumers, this means of high-velocity mass transit will involve travelling in “pods” that are propelled by electricity and magnetic levitation – a truly unfamiliar experience compared with today’s ground and air options for moving from one place to another.

At present, Virgin Hyperloop hopes to obtain safety certification by 2025, with commercial operations then beginning in 2030. Long before any customers physically climb aboard a “vactrain”, however,...

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