- The COVID-19 pandemic has accelerated this transition to e-commerce, as homebound consumers turned to digital channels to obtain products.
- Over the 2020-2025 forecast period, e-commerce is expected to account for more than half of the absolute value growth in the global retail market.
- The growing role of technology in retail will be one of the most pronounced long-term impacts of the global pandemic.
- COVID-19 has further underscored the role that tech can play in helping retailers and brands adapt to changing business conditions and ever-evolving consumer expectations....
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