Preface
Quality is always the primary issues in any industry, and the MR industry is no exception. It would be common that cost payers request quality improvement to deliverable providers in a one-way communication. In recent years in the Japan MR (Marketing Research) industry, there has been a voluntary initiative involving professionals getting together from both suppliers and clients to tackle the issues in their domain. With this paper the author intends to introduce the initiatives of MR2.0 (Marketing Research 2.0), the voluntary group of professionals, to illustrate a case of collaboration between suppliers and clients, hoping to inspire similar...