Chipping away at brand equity

Although the term 'brand equity' has entered common parlance, exactly what it takes to build and maintain strong equity is not always recognised.

Chipping Away At Brand Equity

Laurie YoungPricewaterhouseCoopers UK

 

Brands are probably the most enduring and powerful contributions to business ever created by the marketing profession. Many thousands of different branded products or services have consistently delivered benefits to groups of customers over many years. Their repeat purchase has become so routine that these entities have became part of their customers' lives. Moreover, customers are prepared to pay a premium for the benefits they deliver. These premiums have generated extra hard cash for their owners over many decades and, in some cases, for well over a hundred years. There...

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