Despite all the changes that have gripped the marketing industry in the past decade, there has been one constant for most B-to-B brands — a reliance on search engine marketing (SEM), including pay-per-click programs like Google AdWords, and search engine optimization (SEO) to increase the number of visitors to a website. "The reality is that search is a core component of research, discovery, and evaluation for any B-to-B product," says Ken Baker, founder and CEO of the San Francisco-based digital agency Metric Theory.
More than 90 percent of brand marketers and agency professionals worldwide, in both B-to-B and B-to-C, used...