American Home Shield: Chances

This case study describes how American Home Shield, the founder and the home warranty industry leader from the US, used "Might Happen/Will Happen" online animated scenarios to drive sales of its product.

American Home Shield: Chances

Executive summary

Product Description:

The product is home warranty. A home warranty is a service agreement that covers the repair and/or replacement of many major systems and appliances in your home. It covers things your homeowner's insurance doesn't.

Objective of the Campaign:

  • Convince homeowners that they need a home warranty, for all of the household disasters that WILL happen.
  • Dispel any confusion that a homeowner's insurance policy covers the same things as a home warranty.
  • Show homeowners powerful reasons to buy an AHS(R) Home Warranty Plan.
  • Increase response and sales results in a low-interest category.

Target...

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