Institute of Waste Management of Southern Africa: Research for sustainable reputational growth

Institute of Waste Management Southern Africa (IWMSA), a waste management service, produced an electronic questionnaire for stakeholders to uncover its reputation scores.

Background: The Importance of Measuring and Nurturing Stakeholder Relationships

Institute of Waste Management of Southern Africa (IWMSA)

The IWMSA is a membership based organisation that is committed to protecting the environment and people of southern Africa by:

  • Contributing to improving waste management standards and legislation
  • Fostering communication between all stakeholders in the waste industry
  • Promoting best practices and trends for waste management, both locally and internationally

Why are good stakeholder relationships important?

The waste management industry is a fast changing landscape, with leaps in technology advancements and frequently amended legislation.

A good reputation helps the IWMSA to:

  • Remain profitable...

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