Cherry-pickers and store switchers - consumer shopping behaviours and in-store expenditure decisions in virtual test stores
Bernhard TreiberTreiber + Partners, Germany
BACKGROUND
Understanding the nature of competition among supermarkets is an important and active area of inquiry for both researchers and practitioners in retailing. In particular, supermarkets offer the opportunity to study retail competition based primarily on price format and service levels, given that most supermarkets stock a comparable though not identical assortment of goods. Attesting to the growing interest in the topic, a number of papers have recently appeared on the subject of price format competition...