This article is part of a Spotlight series on technology, tracking and trust in Australia. Read more
As the cookie crumbles in 2020, so will the promise of hyper targeting. With tightened privacy legislation and increasing tools at consumers' disposal, customers will favour quality experiences rather than over-targeted messages pushed at them. Brands that focus on smart, narrow and less invasive owned data for marketing will have an edge over those that have relied on third party audiences for efficient buys.
Brands must prepare for a more equal digital future with their customers and adapt to this rapidly-changing...