Managing knowledge, maximising returns – Revolutions in business information management

Luke Allen
Nunwood: Fizz, Nunwood, United Kingdom

Nigel Spencer


Knowledge Management (KM) comprises a range of practices used in an organisation to identify, create, represent, distribute and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organisational processes or practice.

As a medium, the web lends itself to knowledge management extremely well. The statement “to identify, create, represent, distribute and enable adoption” are all phrases that have been associated with internet media, from search through to content management and more recently through the organic growth in distribution of mediaViles through the global web network.