A fresh look at our eyes - How innovation scenarios can harness research insights and further drive business impact

Innovation in the competitive mascara market dates from the 1950s. To go beyond incremental innovation and redefine category boundaries, InProcess capitalized on its anthropocentric approach and its methods in complexity management to provide LVMH Research with a fresh look at the eye, both as an expression of human identity and a communication channel.

A fresh look at our eyes - How innovation scenarios can harness research insights and further drive business impact

Germaine GazanoLVMH Perfumes and Cosmetics, France  Christophe Rebours InProcess, France

INTRODUCTION

The innovation instinct

As with sport, music and cookery, an instinct for innovation needs to be supported by robust methods and daily practice with the right tools.

Dior and InProcess share similar beliefs regarding the value of user-centric approaches to innovation.

A shared culture of observation (anthropological, ethological) has enabled building a common language to be used at every stage of the projects we have worked on...

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